Frequenty Asked Questions
Do you have questions? We have answers.
FAQ
We’ve collected some common questions and their answers below.
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We are normally open Tuesday through Sunday and are closed on Mondays. Check our Contact page for the latest updates to our schedule, as they may vary due to holidays, special events, or other circumstances.
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Three days a week! Join us on Thursdays, Fridays, and Saturdays starting at 11:30 am for a lunch beer and to try that day’s specials. We are also open for Brunch on Sunday from 11:00 am 3:00 pm. Check our Contact page for the latest updates to our schedule.
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It's easy. Just click to Order Online for pickup!
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For sure. You can apply online on our Jobs page.
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Nope, we don’t take reservations. Come on in anytime! Walk-in guests are welcome to join us. You likely won’t have to wait for a table during the week. When it’s busier, we use a waitlist system that will text you when your table is ready. In the meantime, you are welcome to grab a drink from the bar and hang out.
We do, however, book our private dining room, which seats 8-16, for parties and meetings. If you have any questions or want to book our private dining room, please request a booking and we’ll be happy to help.
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We have a private dining room that seats 8-16 guests. It is available to book, for free, on any day we are open.
We aren't able to accommodate larger parties or reserve other tables.
Click to request the Private Dining Room.
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We do not offer catering, but we appreciate the thought!
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Absolutely! We welcome families of all kinds at Wild Heart. We've got yard games including cornhole and others for kids young and old to enjoy.
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For sure! Pets are welcome in the yard and on the deck at Wild Heart Brewing. As with anywhere, we ask that dogs be kept on a leash of six feet or less per local ordinance and that pets maintain friendly behavior. Pet owners are responsible for their pets and their behavior while at Wild Heart. We have a few rules:
· Please keep pets on a leash of six feet or less while they enjoy Wild Heart.
· Do not allow your pets to be aggressive toward other guests— people or pets.
· Pick up your pet’s waste and dispose of it in the receptacles provided.
· Wild Heart Brewing and its team members are not responsible for injury or damage; enjoy at your own risk.
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Absolutely! Purchase Wild Heart Brewing Company eGifts cards now on our eGift Cards page or stop by the brewery to purchase plastic cards. Both types of gift cards can be used for online and in-person purchases. Wild Heart Brewing gift cards never expire.
Learn more about our gift card options on our Gift Cards page.
If you receive a gift card, you can ask a team member to add it to your customer profile balance to use for future purchases.
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We offer an optional loyalty program for guests who’d like to participate. Guests earn points each time they purchase in-store or online and can earn rewards like discounts and free stuff. Learn more on our Loyalty page.
You can check your loyalty status, your current points balance, enroll in our loyalty program, and more on this page.
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No, we are not licensed to and do not serve liquor or drinks with liquor in them any day of the week. We serve beer, wine, and a selection of other beverages like cider and mineral water. We are licensed to serve our alcohol drinks seven days a week—including Sunday.
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Yes. We are licensed to serve our alcohol drinks every day of the week including Sunday. Drinks include beer, wine, and a selection of other beverages like cider and mineral water every day. We do not serve liquor or drinks with liquor in them at all.
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Sure. It's easy and you can do it yourself. Head to squareup.com/receipts and enter the transaction details to look up and view your receipt.
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Wild Heart Brewing Company takes pride in supporting our community. All requests must be submitted through our Corporate Giving page in advance of the event for consideration. Please understand that priority will be given to local, registered charitable organizations.
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We source our ingredients and supplies from the best purveyors we can find, with a preference towards local vendors when available. Learn more about some of our suppliers on our Features Partners page.
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Good! We'd love to hear it. We try to learn and improve every day. The best way for us to do that is to hear directly from our guests. Thanks!
Visit our Feedback page to let us know—anonymously if you'd like.
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No prob. Hit us up on our Contact page and we'll get back to you ASAP.
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You can decide what emails and text messages you want to receive from us.
We use Square, a software provider, to take payments and communicate with you, our customer. Those communications can include digital receipts, reviews you leave, reminder notifications, marketing messages, and direct messages between you and us.
When you pay at Wild Heart Brewing, you have the option to receive your receipt via email or text message. If you are getting receipts via one of those methods, you can opt-out at any time. For text messages, simply reply “stop” to any message to unsubscribe.
For emails, there will be a link at the bottom of each email to either unsubscribe or change your communication preferences.
If you’re expecting messages from us and not getting them, review your communication preferences at profile.squareup.com. There, you can manage which phone numbers and email addresses are associated with you account, which businesses can contact you, and what kind of communications you want to receive.
If you’re specifically expecting emails from us and not receiving them, visit this link to subscribe.
Learn more about managing your communications profile in this support article from Square.
For all of the details about how we and Square manage your personal information, visit Square’s Privacy Policy.
For reservations and waitlist communications, we use Table’s Ready; their privacy policy is available here.
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Yes! Request to stay with us through Harvest Hosts, a directory service for RVs and campers. It lists all the information you need for spending the night. You can open our Harvest Host profile directly if you’re ready to stay with us.
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If you’re an artist interested in performing here or have other questions about booking, please email events@wildheartbrewing.com.
Prospective artists must include recording samples, information about themselves and their work, and high-quality photos or illustrations we could use for our event marketing to be considered for booking.
To see upcoming events, check our calendar at wildheartbrewing.com/events.
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Yes—within limits, of course. You certainly can’t take it with you in the car, but you might be able to if you’re on foot.
Wild Heart Brewing is within the City of Hartsville’s Open Consumption Area. This area, established in 2017, allows guests to get a glass of beer or wine to-go in a clear plastic cup and carry it with them while they walk downtown.
Restaurants and bars do not have to participate: no bar is required to let you take ea beer to-go, and no business is required to let you bring an outside drink into their establishment. It’s completely up the proprietor and its’ polite to ask first.
View the boundaries of the area on this map and read more about he ordinance in the City Codes.